Do you ship internationally?
Yes, we do! You can see the exact list of countries we can ship to in the cart.
How much is shipping?
Shipping is calculated in the cart depending on the shipping location. For example shipping to Europe is 25 € and Asia 43 €. For detailed information on shipping check the cart.
Where do you ship from?
At the moment the products are shipped from our studio in Reykjavík.
Will I receive a tracking code?
Yes, once your order is shipped you'll receive a tracking code by e-mail.
What about customs?
Customs and duties have to be paid by the buyer.
Can I return an item?
If you have problems with one of the items or your item is damaged, please write an e-mail to hello@universalthirst.com.
Where can I find the privacy policy?
Our privacy policy can be found here.